Our Quality Policy is defined and strongly driven by the following management principles and behaviors:
-
Build a mutually remunerative relationship with our customers, ensuring their long-term success, through the understanding of their needs and the needs of their customers as well, in the arena of digital trust services;
-
Implement a management system that complies with the international standard of good practices of ISO 9001:2015;
-
Achieve our commitments for quality, security, cost, and schedule for delivering digital trust services through reliable risk management and use of best preventive measures;
-
Drive continual improvement and innovation based upon efficient business processes, well-defined measurements, best practices, and customer surveys;
-
Develop staff competencies, creativity, empowerment and accountability through appropriate development programs and show strong management involvement and commitment;